Privacy policy

At Sugar Story Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, enrol in our courses, or interact with us.

1. Information We Collect

We may collect the following information:

  • Name, email address, phone number

  • Billing and payment details (processed securely via third-party payment gateways)

  • Course enrolment details

  • Communications sent via contact forms, WhatsApp, or email

  • Technical data such as IP address, browser type, and website usage (for analytics purposes)

2. How We Use Your Information

Your information may be used to:

  • Process course registrations and payments

  • Communicate course-related updates and information

  • Respond to enquiries and customer support requests

  • Improve our website, services, and user experience

  • Send promotional content (only if you choose to opt in)

3. Data Protection & Security

We take appropriate technical and organisational measures to protect your personal information. Payment transactions are handled through secure, trusted third-party payment gateways, and Sugar Story Academy does not store sensitive payment details.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with:

  • Trusted service providers (such as payment processors or communication tools) strictly for service delivery

  • Legal or regulatory authorities if required by law

5. Cookies & Analytics

Our website may use cookies to enhance user experience and analyse website traffic. You may choose to disable cookies through your browser settings, though this may affect certain website functionalities.

6. Third-Party Links

Our website may contain links to third-party platforms (such as social media or payment gateways). We are not responsible for the privacy practices of these external websites.

7. Your Rights

You have the right to:

  • Access, update, or request correction of your personal information

  • Opt out of marketing communications at any time

  • Request deletion of your data, subject to legal and operational requirements

8. Policy Updates

Sugar Story Academy reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with immediate effect.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 hello@sugarstoryacademy.com
📞 +91 9930944069

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.