Shipping policy

At Sugar Story Academy, our primary offerings are online and offline baking courses and workshops. As most of our services are digital or in-person experiences, shipping is generally not applicable.

Digital Products & Courses

  • Access to online courses, learning materials, and digital resources is provided electronically after successful payment.

  • No physical shipping is involved for digital products.

Physical Materials (If Applicable)

In certain cases, Sugar Story Academy may ship physical items such as:

  • Course kits

  • Printed learning materials

  • Merchandise

If physical shipping is applicable:

  • Shipping charges (if any) will be clearly mentioned at checkout.

  • Orders will be processed within 5–7 business days.

  • Delivery timelines may vary based on location and courier services.

  • Currently, shipping is available within India only, unless stated otherwise.

Address Accuracy

Customers are responsible for providing accurate shipping details. Sugar Story Academy is not liable for delays or non-delivery due to incorrect or incomplete addresses.

Delays & Issues

While we strive to ensure timely delivery, delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.

Contact Us

For shipping-related queries, please contact us at:
📧 hello@sugarstoryacademy.com
📞 +91 9930944069